Service Agreement
By completing the checkout process, you ("Client") agree to retain Robyn Bennett of The Technology Queen ("Service Provider") to proceed with tech and/or business strategy services for a Tech Queen VIP Day™, and you acknowledge and agree to the terms and conditions as set forth in this Agreement.
During this intensive, Service Provider agrees to devote up to 7 hours on assignments to be determined by Client, as well as 1 hour for a pre-intensive strategy call, 1 hour for post-intensive "fix" support, and 15 days of post-intensive email and messaging support. Work will be performed at the offices of Service Provider, but occasionally may take place at other locations, as required. Work priority and scheduling will be at the discretion of Client. Work will normally occur between the hours of 8 a.m. - 4 p.m. ET on weekdays.
During the 15 days of post-intensive support, the Client will be able to email or message Service Provider with any questions or concerns about the work that was performed during the intensive, and will receive a reply via email, message, or video tutorials. This support does not cover additional tech or strategy work that exceeds what was done during the intensive. If the Client has additional work that needs to be performed, Client will have the option to book another day or a half-day intensive.
Payment for these services will be to Service Provider at the rate of $750 and will be due at the time of booking this appointment. Client may choose to alternatively pay a 50% deposit and pay the balance within 24 hours of the appointment date.
Tech and strategy services in addition to the intensive will be made available by Service Provider at the current daily or half-date rate, and will be billed separately. Any expenses exclusive of normal overhead are not included in this agreement and will be billed separately. Examples of such expenses are: software licenses, and 3rd party application services.
The results of any and all work performed by Service Provider for Client, including original work, will remain the property of the Client. Client may use this material in any way deemed appropriate.
Client understands that any written statements, images, audio recordings, or video recordings of Client while participating in the intensive and made on behalf of the Service Provider may be used in connection with publicizing and promoting the Service Provider. Client authorizes the Service Provider to use their name, brief biographical information, and the written or recorded statements.
This purchase is non-refundable, but may be transferred to another date or service with 7-days prior written notice. The Client's deposit is valid for 90 days, and must be used within that timeframe. In the event the intensive fails to occur within 90 days, or the Client fails to request a new date at least 7 days prior to their booked appointment, the deposit will be forfeited, and the intensive will be terminated. If the Client wishes to reschedule beyond 90 days, the original deposit may, at the Service Provider's discretion, be applied to a new booking at the current intensive rate, which may or may not be higher than the original booking rate.
I have read and agree to the terms above.
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